Handwork
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Privacy Policy for Handwork.ng

Effective Date: 22/06/2025

At Handwork.ng, a subsidiary of Purpledigit Limited, we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.

1. Who We Are

Our website address is: https://handwork.ng

Handwork is an online platform that connects homeowners, tenants, landlords, and real estate managers with verified local artisans and handymen in Nigeria. This privacy policy applies to all visitors, registered users, and service providers using our website and services.

2. Information We Collect

a. User-Submitted Information

When you register, book a service, or submit a form, we collect:

  • Full name
  • Email address
  • Phone number
  • Location/address
  • Profile details (for artisans)
  • Uploaded images or documents

b. Comments

When visitors leave comments on the site, we collect:

  • Data shown in the comments form
  • Visitor’s IP address
  • Browser user agent string (for spam detection)

We may provide an anonymized hash of your email to the Gravatar service to check if you’re using it. Gravatar’s privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture becomes visible to the public.

3. Media Uploads

If you upload images to the site (e.g., for artisan portfolios or job requests), we advise against including embedded location data (EXIF GPS), as it can be extracted by visitors.

4. Cookies

We use cookies to improve your experience:

  • If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience.
  • Temporary cookies may be used to check browser compatibility on login.
  • Login and session cookies help remember your details and preferences.

These cookies are time-limited and automatically expire after their set duration.

5. Embedded Content

Our website may include embedded content (e.g., YouTube videos, Google Maps, articles). These third-party websites may collect data about you, use cookies, and monitor your interaction with their content as if you visited them directly.

6. Who We Share Your Data With

We do not sell or rent your personal information. Your data may be shared with:

  • Internal staff for service coordination
  • Verified artisans when you submit a job request
  • Spam detection and authentication services
  • Payment processors (when applicable)

If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

  • Comments: Retained indefinitely to auto-approve future interactions.
  • User Profiles: Retained as long as your account is active. You may update or delete your profile anytime.
  • Service History: Maintained for administrative and legal compliance unless deletion is requested.

8. Your Rights Over Your Data

You may request to:

  • View or export the data we hold about you
  • Correct or update your information
  • Request deletion of your data (unless retained for legal/security reasons)

To exercise any of these rights, contact us at privacy@handwork.ng.

9. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or loss. However, no digital platform is 100% secure, and users are encouraged to use strong passwords and maintain good account hygiene.

10. Where Your Data Is Sent

Comments and submissions may be screened using automated tools for spam detection or security purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us:
If you have questions about this policy or how we handle your data, please contact:

📧 Email: privacy@handwork.ng
🏢 Address: Purpledigit Limited, SHM Complex Mabushi, Abuja, Nigeria